Privacy Policy

Welcome to docu-buddy.com ! Your privacy is of fundamental importance to us. This Privacy Policy describes how DocuBuddy (“we,” “our,” “us”) collects, uses and protects your personal information when you use our website and our services.

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1. Information We Collect

We collect the following information to provide and improve our services:

• Personal Information: Name, email address, billing address and payment details.
• Technical Information: IP address, browser type and device information.
• Cookies and Tracking Data: Data collected through cookies and similar technologies, such as Google Tag Manager and Google Analytics.

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2. How We Use Your Information

We use your information for the following purposes:

• Create and manage your account.
• Process subscriptions to our reporting plans.
• Provide customer support and respond to your requests.
• Analyze website usage and improve our services.

We do not send marketing emails unless you have expressly given your consent.

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3. Data Sharing

We do not sell your data. However, we may share your information with:

• Payment Processors: To securely handle subscription payments.
• Google Analytics: To analyze traffic and usage of the website.

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4. Your Data Rights

As a user, you have the following rights under the GDPR:

• Access and Correction: You can access and update your personal data through your account settings.
• Cancellation: You can request the cancellation of your personal data by contacting us at support@docu-buddy.com .
• Restriction: You may request limited use of your personal data in certain circumstances.

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5. Data Retention

We store your data on servers located in the European Union. The information is stored in our CRM for as long as necessary to fulfill the purposes set out in this policy. If you cancel your subscription, your data will only be retained for the period required by law.

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6. Cookies and Tracking

We use cookies and tracking technologies to:

• Improve your browsing experience.
• Analyze site performance and optimize our services.

You can manage your cookie preferences through your browser settings.

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7. Protection of Minors

Our services are not intended for anyone under the age of 18. We do not knowingly collect data from minors.

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8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will notify you by email or post the updated version on our website. The date of the last revision will be indicated at the top of this page.

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9. Contact Information

If you have any questions or concerns regarding this Privacy Policy, you may contact us at:

• Email: support@docu-buddy.com
• Website: docu-buddy.com